Privacy Policy

Who we are

Lumisen Ltd (company number 17152434) is a business growth company. We help local businesses attract, convert and keep customers.

Information we collect

When you contact us or book a consultation, we may collect your name, business name, email address, phone number and any details you choose to share. If you become a client, we may also collect information needed to set up and run your marketing, such as your business details and access to your accounts.

How we use your information

• To respond to your enquiry and arrange your consultation.
• To provide and manage the services you have asked us to run for you.
• To send you monthly reports on your results.
• To keep you informed about your account, where necessary.

How long we keep it

We only keep your information for as long as we need it to provide our services and to meet our legal obligations.

Your rights

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. To make a request, email studio@lumisen.co.uk.

Contact

If you have any questions about this policy or how we handle your information, email studio@lumisen.co.uk.